1. Scope of These Terms
These Terms apply to the public HealthVision Website and its informational content, contact forms, demo requests, and related website features.
HealthVision's EHR platform, patient portal, software subscriptions, and other contracted services may be governed by separate agreements, including:
- Software subscription or service agreements.
- Customer order forms and applicable product terms.
- Patient Portal Terms & Privacy.
- Business Associate Agreements, where required.
- Other applicable service-specific agreements.
If there is a conflict between these Website Terms and a separately executed agreement governing a particular service, the applicable service agreement will control for that service.
2. Use of the Website
You may use the Website for lawful purposes, including:
- Learning about HealthVision products and solutions.
- Exploring EHR and practice management capabilities.
- Requesting product information or demonstrations.
- Contacting our team regarding business inquiries.
- Reviewing educational and informational resources.
You agree not to use the Website in a manner that violates applicable laws or interferes with the Website's operation, security, or availability.
3. Prohibited Activities
When using the Website, you agree not to:
- Attempt unauthorized access to systems, accounts, or information.
- Introduce malicious software, viruses, or harmful code.
- Interfere with Website performance or security.
- Use automated tools to extract Website content without authorization, except as permitted by law.
- Misrepresent your identity or submit deliberately misleading information.
- Use Website content for unlawful, fraudulent, or harmful purposes.
- Infringe intellectual property rights or violate the rights of others.
We may take appropriate action in response to suspected misuse, subject to applicable law.
4. Website Information and Product Availability
HealthVision provides information about electronic health records, practice management, patient engagement, medical billing, healthcare AI, and related solutions.
Website descriptions are intended to help visitors understand our products and development direction.
Certain features, integrations, specialty solutions, or AI capabilities may be in development, available only through partners, or subject to configuration and commercial availability.
Unless expressly agreed in a binding contract, information on the Website does not constitute a guarantee that any particular functionality, integration, service, or delivery date will be available.
Specific product capabilities, implementation requirements, and service commitments should be confirmed with the HealthVision team and documented in the applicable agreement.
5. Demo Requests and Business Inquiries
Visitors may submit requests for product demonstrations, information, consultations, or business discussions.
When submitting an inquiry, you agree to provide accurate information to the best of your knowledge.
Submitting a form does not automatically create a customer relationship, software subscription, service commitment, or contractual obligation to provide a particular product or feature.
Any commercial relationship will be subject to mutually agreed terms, where applicable.
Please do not submit patient medical records, protected health information, or other sensitive healthcare data through general Website inquiry forms.
6. Intellectual Property Rights
The Website and its content, including text, graphics, software descriptions, designs, logos, trademarks, and other materials, are owned by HealthVision, its licensors, or the applicable rights holders.
These materials are protected by applicable intellectual property laws.
You may view Website content and download or print reasonable portions for personal or internal business evaluation, provided you preserve applicable copyright and proprietary notices.
Except as permitted by law or with prior written authorization, you may not reproduce, distribute, modify, publish, or commercially exploit Website materials.
No ownership rights or licenses to HealthVision software are granted through these Website Terms.
7. Information You Submit
If you submit questions, feedback, or suggestions through the Website, you confirm that you have the necessary rights to provide that information.
We may review and use business inquiries or feedback to respond to your request, evaluate product needs, and improve our offerings, subject to applicable privacy laws and agreements.
Submission of an idea does not guarantee that HealthVision will develop, implement, or commercially offer the suggested feature.
Any custom software or AI development engagement will require a separate agreement defining its scope, deliverables, ownership, and commercial terms.
8. No Medical Advice
The Website provides general information about healthcare technology and software solutions.
Its content is not intended to provide medical advice, diagnosis, treatment recommendations, or professional clinical guidance.
HealthVision does not establish a physician-patient relationship through the public Website.
Medical decisions should be made by qualified healthcare professionals using appropriate clinical judgment.
If you are experiencing a medical emergency, contact emergency services or an appropriate healthcare professional.
9. Third-Party Websites and Services
The Website may contain links to third-party websites, resources, applications, or services.
These links are provided for informational purposes or convenience.
Third-party services may have their own terms, privacy policies, and operating requirements.
Unless expressly stated otherwise, inclusion of a link does not imply that HealthVision controls or endorses the third-party service.
Use of external services is subject to the applicable provider's terms.
10. Privacy and Patient Information
Personal information collected through the Website is addressed in our Privacy Policy.
HealthVision may also process healthcare information on behalf of medical practices under separate service agreements and applicable Business Associate Agreements.
These Website Terms do not replace a healthcare provider's Notice of Privacy Practices or establish the permitted uses and disclosures of protected health information under a Business Associate Agreement.
For information about Website data practices, please review our Privacy Policy.
For patient medical record requests, please contact the healthcare organization responsible for your care.
11. Website Availability and Changes
We may update, modify, suspend, or discontinue Website content or functionality as reasonably necessary for maintenance, security, business operations, or other legitimate purposes.
We do not guarantee uninterrupted access to the public Website.
Website descriptions, product announcements, or educational materials may change as HealthVision evolves.
12. Disclaimer of Warranties
To the extent permitted by applicable law, the Website and its informational content are provided on an "as is" and "as available" basis.
We do not make warranties that Website content will always be complete, current, error-free, or suitable for every visitor's particular needs.
Nothing in these Terms excludes warranties, protections, or rights that cannot lawfully be excluded.
Any warranties applicable to purchased HealthVision software or services will be governed by the relevant commercial agreements.
13. Limitation of Liability
To the extent permitted by applicable law, HealthVision and the applicable legal entity, affiliates, and authorized representatives will not be liable for indirect, incidental, special, or consequential losses arising solely from use of, or inability to access, the public Website.
This provision does not limit any responsibility or liability that cannot lawfully be excluded or restricted.
Contractual liability relating to subscribed HealthVision software or other services will be addressed in the applicable service agreement.
Legal review required before publishing[Legal review required: Approve the final liability language, applicable exclusions, and any liability cap before publication.]
14. Updates to These Terms
We may revise these Terms to reflect changes in the Website, legal requirements, or our business practices.
When the Terms are updated, we will publish the revised version with an updated date.
Where applicable law requires additional notice or consent, we will follow those requirements.
We encourage visitors to review this page periodically.
15. Governing Law and General Provisions
These Terms will be governed by the laws of [Insert Approved Governing Jurisdiction], subject to applicable mandatory legal protections.
Legal review required before publishing[Legal review required: Confirm governing law, courts or dispute resolution procedures, and whether any arbitration provisions are appropriate.]
If any provision is determined to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Failure to enforce a provision on one occasion does not necessarily waive the right to enforce it in the future.
16. Contact Information
For questions concerning these Terms of Use, please contact:
HealthVision Legal Team
Legal Entity: [Insert Registered Legal Entity Name]
Email: [Insert Verified Legal Contact Email]
Mailing Address: 1305 22nd St
Suite 230
Oak Brook, IL 60523
Phone: 630-655-3131
Fax: 630-504-7471
For questions regarding patient health information, contact the healthcare provider responsible for the patient's records.
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